Frequently Asked Questions
Q: What is Private Duty Care?
A: Private Duty Care includes providing various types of caregivers to those who wish to be cared for in their own homes or residential care facilities.
Personnel includes:
RNs,LPNs, CNAs, HHAs, Companions, and Live-Ins.
Q: How much advance notice do I need to contract with Aurora Nurses for Private Duty Care?
A: Aurora Nurses' caregivers provide services on a continuous standby basis; thus, in most instances, we can accommodate same day service. However, for the caregivers to provide appropriate assessment and assignment, we recommend as much advance notice as possible for proper care planning.
Q: How do I pay for Private Duty Care?
A: Fees for Private Duty Care are determined by the type of caregiver assigned and length of service of each case. Payment for Private Duty Care is made directly to Aurora Nurses via check, credit card, ACH or online. We also accept assignment of benefits for long-term insurance and we take care of all of the paperwork involved in filing your claim.
Q: Are Aurora's Caregivers and Nurses trustworthy?
A: All of our caregiver's are required to have finger prints and a current national background screening on file with the Agency for Health Care Administration.
Q: Our Residential Care Facility is currently recruiting RNs and aides, could Aurora Nurses source our Personnel needs?
A: Yes, Aurora Nurses is able to provide relief service nurses and aides as needed, as well as source full-time private duty needs on a contractual basis.
Q: Why should we utilize Aurora Nurses services versus a competing registry or other staffing agency?
A: Aurora Nurses competitive advantage: Aurora Nurses is owned by nurses with many years of clinical experience; these same company owners were members of the first not-for-profit Nurses Registry in south Florida; we refer only the best caregivers; our referral network is second to none within the industry as we offer a turn-key solution for all your health care staffing needs.
Q: Our family has many questions regarding Florida health care regulations. Are additional educational materials available?
A: Additional information can be obtained by contacting the Agency for Health Care Administration at 2727 Mahan Drive, Tallahassee, FL 32308;
(888) 419-3456 or http://ahca.myflorida.com.